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We value the feedback and enquiries that we receive. If you have a question about our business, the ports, our people or operations, our contact details are below.

ALERT: For the latest information on restrictions to cruise and commercial vessels in NSW and our response, please visit our COVID-19 information page.

Corporate office
Corporate Office
Level 4, 20 Windmill Street
Walsh Bay New South Wales 2000
Postal Address
PO Box 25
Millers Point
New South Wales 2000
Australia
phone: +61 2 9296 4999
fax: +61 2 9296 4742

Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)

Community enquiries and complaints

Contact our 24-hour community enquiries and complaints line for all ports:

phone: 02 9296 4962
email: enquiries@portauthoritynsw.com.au

Find out more about our community complaints process

Media

For media enquiries, please

email: media@portauthoritynsw.com.au
call: 02 9296 4672
Port of Yamba
Postal Address:
PO Box 143
Yamba NSW 2464
phone: + 61 2 6646 2002
fax: +61 2 6646 1596
email: yambaenquiries@portauthoritynsw.com.au

Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)

Newcastle
Corporate Office:
Port Centre
100 Wharf Road
Newcastle NSW 2300
Postal Address:
PO Box 663
Newcastle NSW 2300
phone: +61 2 4985 8222

Office hours: 8.30am – 4.30pm Monday to Friday (phone diverted for out-of-hours response)

Sydney Harbour and Port Botany
Corporate Office
Level 4, 20 Windmill Street
Walsh Bay
New South Wales 2000
Postal Address
PO Box 25
Millers Point
New South Wales 2000
phone: +61 2 9296 4999
fax: +61 2 9296 4742

Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)

 

Port Kembla
Corporate Office:
Maritime Centre
91 Foreshore Road
Port Kembla NSW 2505
Postal Address:
PO Box 89
Port Kembla NSW 2505
phone: + 61 2 4275 0100
fax: +61 2 4274 6147
email: pk_enquiries@portauthoritynsw.com.au

Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)

Port of Eden
Postal Address:
Captain Paul Webster
Harbour Master / Pilot
Port of Eden Main Jetty
PO Box 137
Eden NSW 2551
phone: + 61 2 6496 1719
email: edenpilots@portauthoritynsw.com.au

Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)