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    We value the feedback and enquiries that we receive. If you have a question about our business, the ports, our people or operations, our contact details are below.

    Please note that any personal information provided to us will be (i) collected for the purpose of facilitating your enquiry, and (ii) handled in accordance with Port Authority’s Privacy Statement. Your information will be provided to the appropriate Port Authority officer to respond.

    Community enquiries

    Contact our 24-hour community enquiries and complaints line for all ports:

    phone: 02 9296 4962
    email: [email protected]
    Personal details
    Enquiry or complaint













    Further information
    Please note that any personal information provided to us will be (i) collected for the purpose of facilitating your enquiry, and (ii) handled in accordance with Port Authority’s Privacy Statement.

    Find out more about our community complaints process

         Corporate office

    Corporate Office
    Level 4, 20 Windmill Street
    Walsh Bay NSW 2000
    Phone: +61 2 9296 4999
    Fax: +61 2 9296 4742

    Postal Address
    PO Box 25
    Millers Point NSW 2000

    Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response).

         Media

    For media enquiries, please contact:

    Email: [email protected]
    Phone: 02 9296 4672

         Port of Yamba

    24-hour community enquiries and complaints line:
    Phone: 02 9296 4962Email: [email protected]

    Postal Address:
    PO Box 143
    Yamba NSW 2464
    Phone: + 61 2 6646 2002
    Fax: +61 2 6646 1596
    Email: [email protected]

    Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)

         Newcastle

    24-hour community enquiries and complaints line:
    Phone: 02 9296 4962Email: [email protected]

    Corporate Office:
    Port Centre
    100 Wharf Road
    Newcastle NSW 2300
    Phone: +61 2 4985 8222

    Postal Address:
    PO Box 663
    Newcastle NSW 2300

    Office hours: 8.30am – 4.30pm Monday to Friday (phone diverted for out-of-hours response)

         Sydney Harbour and Port Botany

    24-hour community enquiries and complaints line:
    Phone: 02 9296 4962Email: [email protected]

    Corporate Office:
    Level 4, 20 Windmill Street
    Walsh Bay NSW 2000
    Phone: +61 2 9296 4999
    Fax: +61 2 9296 4742

    Postal Address:
    PO Box 25
    Millers Point NSW 2000

    Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)

         Port Kembla

    24-hour community enquiries and complaints line:
    Phone: 02 9296 4962Email: [email protected]

    Corporate Office:
    Maritime Centre
    91 Foreshore Road
    Port Kembla NSW 2505
    Phone: + 61 2 4275 0100
    Fax: +61 2 4274 6147
    Email: [email protected]

    Postal Address:
    PO Box 89
    Port Kembla NSW 2505

    Office hours: 8.00am - 4.00pm Monday to Friday (phone diverted for out-of-hours response)

         Port of Eden

    24-hour community enquiries and complaints line:
    Phone: 02 9296 4962Email: [email protected]

    Postal Address:
    Captain Paul Webster
    Harbour Master / Pilot
    Port of Eden Main Jetty
    PO Box 137
    Eden NSW 2551
    Phone: + 61 2 6496 1719
    Email: [email protected]

    Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)
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