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We value the feedback and enquiries that we receive. If you have a question about our business, the ports, our people or operations, our contact details are below.

Please note that any personal information provided to us will be (i) collected for the purpose of facilitating your enquiry, and (ii) handled in accordance with Port Authority’s Privacy Statement. Your information will be provided to the appropriate Port Authority officer to respond.

Community enquiries

Contact our 24-hour community enquiries and complaints line for all ports:

phone: 02 9296 4962
email: [email protected]
Personal details
Enquiry or complaint













Further information
Please note that any personal information provided to us will be (i) collected for the purpose of facilitating your enquiry, and (ii) handled in accordance with Port Authority’s Privacy Statement.

Find out more about our community complaints process

Corporate office

Corporate Office
Level 4, 20 Windmill Street
Walsh Bay NSW 2000
Phone: +61 2 9296 4999
Fax: +61 2 9296 4742

Postal Address
PO Box 25
Millers Point NSW 2000

Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response).

Media

For media enquiries, please contact:

Email: [email protected]
Phone: 02 9296 4672

Port of Yamba

24-hour community enquiries and complaints line:
Phone: 02 9296 4962Email: [email protected]

Postal Address:
PO Box 143
Yamba NSW 2464
Phone: + 61 2 6646 2002
Fax: +61 2 6646 1596
Email: [email protected]

Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)

Newcastle

24-hour community enquiries and complaints line:
Phone: 02 9296 4962Email: [email protected]

Corporate Office:
Port Centre
100 Wharf Road
Newcastle NSW 2300
Phone: +61 2 4985 8222

Postal Address:
PO Box 663
Newcastle NSW 2300

Office hours: 8.30am – 4.30pm Monday to Friday (phone diverted for out-of-hours response)

Sydney Harbour and Port Botany

24-hour community enquiries and complaints line:
Phone: 02 9296 4962Email: [email protected]

Corporate Office:
Level 4, 20 Windmill Street
Walsh Bay NSW 2000
Phone: +61 2 9296 4999
Fax: +61 2 9296 4742

Postal Address:
PO Box 25
Millers Point NSW 2000

Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)

Port Kembla

24-hour community enquiries and complaints line:
Phone: 02 9296 4962Email: [email protected]

Corporate Office:

Maritime Centre
91 Foreshore Road
Port Kembla NSW 2505
Phone: + 61 2 4275 0100
Fax: +61 2 4274 6147
Email: [email protected]

Postal Address:
PO Box 89
Port Kembla NSW 2505

Office hours: 8.00am - 4.00pm Monday to Friday (phone diverted for out-of-hours response)

Port of Eden

24-hour community enquiries and complaints line:
Phone: 02 9296 4962Email: [email protected]

Postal Address:
Captain Paul Webster
Harbour Master / Pilot
Port of Eden Main Jetty
PO Box 137
Eden NSW 2551
Phone: + 61 2 6496 1719
Email: [email protected]

Office hours: 8.30am - 5.00pm Monday to Friday (phone diverted for out-of-hours response)