Optimising our operations, improving processes and eliminating waste to become more efficient, facilitate growing commercial ports, and deliver strong financial results and returns to our shareholders

Port Authority plays a vital role in enabling safe, secure and efficient shipping operations across the designated ports of NSW. By facilitating the import of essential goods that communities across the State rely on, and supporting exports that drive economic growth, our operations underpin both everyday life and broader trade outcomes for NSW and Australia. 

We own Sydney’s two cruise terminals and manage cruise operations in Sydney Harbour, one of the world’s most iconic cruise destinations. Our stewardship helps ensure seamless passenger experiences, safe vessel movements and strong collaboration with industry partners. Beyond Sydney, we support regional cruise activity in Eden and Newcastle, where cruise ships inject millions into local economies and help sustain regional tourism and employment. 

Port Authority is committed to continuous improvement and innovation. We are investing in greater operational efficiency and driving an organisation-wide transformation program to enhance performance, modernise systems and ensure we are well-positioned to meet the future needs of our stakeholders and communities.
 

2024/25 highlights
  • 275 cruise ship visits to Sydney Harbour, 25 visits to Eden, 9 to Newcastle and visits to Batemans Bay and Broken Bay, generating around $4.41 billion for the NSW economy and supporting over 13,000 jobs.  
  • Enabled over 5500 ship visits and conducted over 10,000 pilotage movements across all ports in NSW
  • Delivering shore power at the White Bay Cruise Terminal – construction commenced
  • Launched our new website, built with a customer first approach
  • Completed our head office refurbishment, creating a flexible and collaborative workspace with sustainability and waste recovery as central elements
  • Major upgrade to our Moore’s Wharf operational base pontoon infrastructure improving vessel access, safety and efficiency