Connecting and collaborating with our customers, stakeholders and communities to improve social, environmental and economic outcomes
At Port Authority our customers are at the heart of everything we do, from our daily business activities to our strategic decision-making processes. We are committed to excellence in customer service with each entity and each port community we operate within. We aim to be recognised by our customers as the port provider of choice who ensures the most efficient, innovative, collaborative services are provided to our customers and stakeholders which support the continued growth of port operations whilst providing benefit to the wider community.
We believe that strong community and stakeholder engagement is essential to navigating a safe and prosperous future together. Our commitment to the core values of care, accountability, integrity, and collaboration has guided our efforts to foster meaningful connections.
- created our new Customer Service Charter
- provided support to seafarers, launching a Seafarers Welfare Fund, partnering to deliver a new seafarer transport bus and delivered 1800 Christmas gift hampers to international seafarers visiting Port Botany
- supported and helped enable the staging of Sydney's biggest community events - New Years Eve, Australia Day and VIVID
- enhanced our communication and transparency across a range of platforms and channels
Sustainable development goals
| 
|